808-244-7311 info@mauichem.net

FAQs

How do I place an order?

Customers can place an order in one of several ways:

  • By Phone at (808)244-7311 Maui, (808)245-7888 Kauai, 1(800)378-7311 Toll Free
  • By Fax at (808)242-6722
  • By Email at info@mauichem.net
  • By Web at www.mauichem.com
  • By Salesman
What are the delivery days?

Delivery days vary by island and location and are listed as follows:

  • Maui Delivery Days – Monday through Saturday *No deliveries to Hana
  • Kauai Delivery Days
    • North (Hanalei, Princeville, Kilauea) – Tuesday, Wednesday, Thursday
    • East (Kapaa, Wailua) – Monday, Thursday, Friday
    • Central (Lihue, Hanamaulu, Puhi) – Monday, Thursday, Friday
    • South (Koloa, Poipu) – Monday, Thursday, Friday
    • West (Kalaheo, Hanapepe, Eleele, Waimea, Kekaha) – Wednesday, Friday
What is the delivery minimum?

If placing an order by phone, fax, or email, the delivery minimum is $100. There is no delivery minimum for orders placed by web.

What is the cut off time for next day delivery?

The cut off time for next day delivery for Maui and Kauai is 4:00pm. Orders placed on Saturday and Sunday will be delivered on Monday.

What are the hours of operations?

Hours of operation for Maui and Kauai are Monday through Friday 7:30am – 4:00pm. Will call hours for Maui are Monday through Friday 8:00am-5:00pm.

How do I sign up for online order entry?

Sign up for online order entry by going to the following link http://www.mauichem.com/Register/ and filling out the provided form. A Maui Chemical representative will contact you once the form is submitted.

How do I set up a charge account?

You can set up a charge account by contacting our accounting personnel, Danielle by phone at (808)244-4256 or by email at danielle@mauichem.net

Do you have a brochure I can view in order to learn more about the company?

To view a brochure with more info about Maui Chemical, go to the following link http://hostedresources.districtpublishing.com/MauiChemical/

What kind of products does Maui Chemical sell?

Maui Chemical sells janitorial supplies, cleaning equipment, laundry & warewashing supplies, food service disposables, and hospitality amenities.

What other services does Maui Chemical provide?

Maui Chemical offers machine rental programs, equipment service & repair, commercial dishmachine programs, Island Freight Services, and training on cleaning.

What holidays does Maui Chemical observe?

Maui Chemical observes the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day